Are clearance or sale items eligible for exchange or return?Updated 4 hours ago

Clearance and sale items are subject to specific conditions under Bauerfeind’s Exchanges & Returns Policy.

Clearance items

• Eligible for exchange only, provided the request is submitted within 30 days of purchase and the product meets our standard requirements (unused, unworn, unwashed, with original packaging and tags intact).

• Reimbursements are not available for clearance items.

• Exchanges are subject to stock availability, as clearance products are discontinued or superseded models.

Sale items

• Sale items may be exchanged under the same eligibility conditions as standard products (30-day timeframe, resalable condition).

• Sale items are not eligible for reimbursement; store credit may be offered at Bauerfeind’s discretion.

Important notes

• Products showing use, damage, or missing packaging/tags will not be accepted.

• Bauerfeind reserves the right to decline a request or apply a 30% restocking fee if returned items do not meet policy conditions.

📩 Assistance

If you have questions about an exchange request for a clearance or sale product, please contact our support team:

• 📧 [email protected]

• 📞 1300 668 466

All exchanges are assessed in line with Bauerfeind’s requirements for product integrity, hygiene, and safety, ensuring consistent and fair outcomes.