Can I exchange or return compression socks/stockings or insoles?Updated an hour ago
For hygiene and health reasons, compression socks, compression stockings, and insoles cannot be exchanged or returned once purchased. This ensures the highest level of product safety and integrity for all customers.
Important notes
These items are considered personal-use products and cannot be resold once opened or tried on.
Exchanges and returns are not accepted for reasons such as change of mind, sizing issues, or general wear.
All requests for socks, stockings, and insoles will only be considered if submitted under a valid warranty claim.
📩 Assistance
If you are unsure about sizing or product selection before purchasing, our team can guide you to the most suitable option:
📞 1300 668 466
Bauerfeind applies strict standards of product integrity, hygiene, and safety. For this reason, compression socks, stockings, and insoles are excluded from exchange and return unless covered by warranty.