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Bauerfeind Australia Help Centre  logo

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How long does it take to process my exchange?Updated 4 days ago

The exchange process includes delivery time to Bauerfeind and processing once your parcel arrives.

Processing time

  • Once received, your product is assessed against Bauerfeind’s Exchanges & Returns Policy.

  • If approved, exchanges are usually processed within 3 business days of arrival.

  • You will receive an email confirmation once the exchange has been approved and processed.

Delivery of exchange items

  • Approved exchanges are dispatched once stock availability is confirmed.

  • A shipping confirmation with tracking will be provided when your replacement product leaves our warehouse.

📩 Assistance

If you need to amend your exchange request or require further support, please contact our team:

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