I received the wrong item. What should I do?Updated 23 days ago

We apologise if you've received the incorrect item.

If your order doesn't match what you purchased, you can either contact our Customer Support team or lodge your return through our Returns Portal: AU Returns Portal

To help us resolve the issue as quickly as possible, we recommend providing:

• Your order number.
• A photo of the item you received.
• A photo of the product label or packaging (where possible).

Once we've reviewed your request, we'll arrange the appropriate resolution.

Need help?

You can lodge your return through our Returns Portal or contact our Customer Support team for assistance.

📧 [email protected]

📞 1300 668 466