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My parcel arrived damaged. What should I do?Updated 21 days ago

We're sorry your order didn't arrive in perfect condition.

If your parcel arrives damaged, please contact our Customer Support team as soon as possible.

To help us assess the issue quickly, please provide:

  • Your order number.
  • Photos of the parcel and any damaged products.
  • A brief description of the damage.

Our team will review the information and work with you to resolve the issue as quickly as possible.


Need help?

đź“§ [email protected]

📞 1300 668 466

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