Bauerfeind Australia Help Centre 

<p id="isPasted">Determining your size from our extensive range is easy with our &#x201C;Measure Me&#x201D; tool on our website. Our user-friendly feature provides a convenient method to determine your perfect fit. Alternatively, we offer a comprehensive size chart for reference, along with a helpful step by step sizing guide video that can assist you in determining the perfect fit.&#xA0;<img src="https://uploads.gorgias.io/GyBLV6kmKn7NbQkK/undefined-9f6cc7d8-27af-45c8-a320-6ec2d0499f57" style="width: 370px;" class="fr-fic fr-dib"></p><p>If you require any further assistance determining your size, please don&#x2019;t hesitate to contact our customer support team on 1300 668 466 or email us at <a href="mailto:info@bauerfeind.com.au">info@bauerfeind.com.au</a>.&#xA0;</p>

Discover your perfect fit effortlessly with Bauerfeind's 'Measure Me' tool! Our easy-to-use feature makes sizing a breeze. Not sure? Check our friendly size chart and step-by-step sizing guide video for added help. We're here to help!

What's my size?

Sizes & Measuring

What are your Exchanges & Returns policy?

How do I initiate the exchange or return process?

Can I exchange or return a product if I've used it?

I have submitted an Exchange and Return Form online. What now?

What is your return address?

Exchanges & Returns

How long does it take for my order to arrive?

What shipping options do you offer?

Can I upgrade to express shipping?

Can I change my shipping address after order confirmation?

How do I track my shipping status?

Shipping & Delivery

Is there warranty?

How do I lodge a warranty claim?

What is the duration of warranty for my product?

What is your warranty process?

What happens if my product's warranty has expired?

Warranty

What size should I choose if I am between sizes?

How tight should my brace be?

How should my brace feel?

What should I do if my brace is slipping?

Anonymous Complaints and Feedback Form

NDIS

What payment methods do you accept?

Which currency will I be charge in?

Do you offer a buy now pay later option?

Checkout

Do you have a physical store?

General Inquiry

What's my size?Updated 6 months ago