Bauerfeind Australia Help Centre  logo
Bauerfeind Australia Help Centre  logo

All articles

General Inquiries

Explore Bauerfeind’s General Inquiries for information on orders, products, sizing, policies and customer support resources.

About Us

Discover who Bauerfeind is, our German engineering heritage, and how our products help people move with comfort, confidence and support

Where are Bauerfeind products made?

Discover why Bauerfeind products are made or designed in Germany, reflecting nearly a century of craftsmanship, innovation and medical expertise.

Do I need a referral or prescription to use Bauerfeind products?

Learn whether you need a referral or prescription to use Bauerfeind products and when clinical advice may be helpful.

Do you have a physical store?

Discover Bauerfeind’s Australian store locations—including Sydney CBD, North Ryde and Canberra—and access expert in-store support and fitting services."

What are your trading hours?

Explore Bauerfeind store opening hours in Sydney, North Ryde and Canberra, including weekday schedules and recommended appointment times.

What medical products do you offer?

Discover the medical products Bauerfeind offers—joint braces, compression solutions, orthotics and performance supports backed by German engineering.

Can I get help choosing the right product?

Need help choosing a Bauerfeind product? Get personalised recommendations, sizing assistance and expert in-store fittings.

Can I use Bauerfeind products while pregnant?

Discover how Bauerfeind supports and compression can assist with comfort and stability during pregnancy, plus advice on when to consult your clinician.

Can I claim a reimbursement from my private health fund for Bauerfeind products?

Understand private health fund reimbursement options for Bauerfeind products, including eligibility, documentation and claim requirements.

Are Bauerfeind products TGA listed?

Discover which Bauerfeind braces and compression products are TGA listed and understand the difference between medical and performance ranges.

Are Bauerfeind products suitable for sport and exercise?

Find out if Bauerfeind products are suitable for training and athletic activity, including options from our Sports Performance and medical ranges.

Are Bauerfeind products safe to use after surgery or injury?

Discover how Bauerfeind braces and compression products can assist post-injury or post-surgery recovery and when professional advice is recommended.

How long can I wear Bauerfeind products?

Find out how long Bauerfeind supports and compression garments can be worn comfortably throughout the day and during activities.