Can I return compression socks/stockings or insoles?Updated 3 days ago

For hygiene and product-integrity reasons, compression socks/stockings and insoles cannot be returned, even if they are unused or the wrong size.

These items are considered personal-use products and cannot be resold once they have been opened or tried on, so they are treated as a final purchase.

Why these items are not eligible

Personal-use and skin-contact products must remain sealed and untouched to meet medical-grade hygiene standards. Once opened, they can’t be evaluated or resold safely, which protects all customers.

Need help before purchasing?

If you’re unsure about sizing, compression level, or which product is right for you, our team can help you make the best choice before you buy:

📧 [email protected]
📞 1300 668 466