Is there warranty?Updated 8 days ago

At Bauerfeind, every product is crafted with German precision and medical expertise. Each item is supported by a manufacturing warranty to give you confidence in its quality and durability.

• Warranty periods may vary depending on the product range.

• Clearance items carry a shorter warranty period.

• Normal wear and tear, damage from incorrect use, or alterations to the product are not covered.

To make a warranty claim, please have your product’s LOT number (found on the outer packaging or product tag) ready and contact our customer support team.

📩 Email: [email protected]
📞 Phone: 1300 668 466

Our commitment
Bauerfeind products are built to exacting standards. If you believe your product may have a manufacturing defect, our warranty process ensures your claim will be assessed fairly and in line with Australian Consumer Law. Our team is here to support you throughout the process.