Bauerfeind Australia Help Centre  logo
Bauerfeind Australia Help Centre  logo

All articles

Warranty

Bauerfeind warranty coverage, warranty periods, how to make a warranty claim, and what the process involves.

Is there warranty?

All Bauerfeind products are crafted with precision and come with a manufacturing warranty. Learn what is covered, warranty periods, and how to submit a claim.

How do I lodge a warranty claim?

Learn how to lodge a Bauerfeind warranty claim. Find out what details to provide, how to submit your claim, and what to expect during the assessment process.

Do I need proof of purchase for a warranty claim?

Find out why proof of purchase is required for a Bauerfeind warranty claim. Learn which documents are accepted and how they help us process your claim quickly.

What is the duration of warranty for my product?

Find out how coverage works, what affects warranty periods, and how to request a claim if needed.

What is your warranty process?

Understand Bauerfeind’s warranty process. Learn how to submit a claim, how assessments are handled, expected timeframes, and what happens next.

What happens if my product's warranty has expired?

Find out what support is available if your Bauerfeind product’s warranty has expired. Learn about next steps, guidance options, and customer assistance.

What does warranty cover?

Learn what Bauerfeind’s warranty covers, what is excluded, and how claims are assessed. Understand coverage for manufacturing defects and product ranges.

What happens if my product is found not eligible for warranty?

Learn what happens if your Bauerfeind product is not eligible for warranty. Find out how we assess claims, explain outcomes, and provide guidance on next steps.

What is the timeframe for your warranty process?

Find out how long Bauerfeind’s warranty process takes. Learn about claim acknowledgement, assessment timeframes, and when to expect an outcome.

Where can I find the LOT number on my product?

Learn where to find the LOT number on your Bauerfeind product. Locate it on the packaging or product tag to submit warranty claims quickly and easily.

Can I make a warranty claim if I purchased through a clinic, distributor, or retailer?

Find out how Bauerfeind warranty claims work for purchases made through clinics, distributors, or retailers, and who to contact for assistance.

Are clearance items covered by warranty?

Learn about Bauerfeind’s warranty on clearance items. Find out what coverage applies, warranty periods, and conditions for exchanges or returns.

Does warranty cover fit or comfort issues?

Learn what is included under warranty, and where to get support with sizing or product advice.