Warranty Coverage
Understand Bauerfeind's warranty coverage, what's included, common exclusions and your rights under Australian Consumer Law.
Do Bauerfeind products come with a warranty?
Learn about Bauerfeind's warranty for manufacturing defects, what's not covered—including normal wear and tear—and your rights under Australian Consumer Law.
How does Bauerfeind determine whether a product is covered under warranty?
Learn how Bauerfeind determines warranty eligibility by assessing your product, verifying its LOT number and reviewing relevant quality assurance information.
What does warranty cover?
Understand what Bauerfeind's warranty covers, how manufacturing defects are assessed and what to expect during the warranty process.
What isn't covered under warranty?
Learn what isn't covered by Bauerfeind's warranty, including normal wear and tear, misuse, accidental damage and product modifications.
What are my rights under Australian Consumer Law?
Understand your rights under Australian Consumer Law and how Bauerfeind assesses warranty claims.
Does normal wear and tear mean my product is faulty?
Learn the difference between normal wear and tear and a manufacturing defect, and how Bauerfeind assesses warranty eligibility.
Does washing or caring for my product affect my warranty?
Learn how proper washing and care helps maintain your Bauerfeind product and how incorrect care may affect warranty coverage.
Are clearance items covered by warranty?
Learn how warranty applies to Bauerfeind clearance products, including manufacturing defects, warranty coverage and Australian Consumer Law.
My product doesn't fit or feels uncomfortable. Is it covered under warranty?
Warranty doesn't cover fit, sizing or comfort concerns where no manufacturing defect is present. Learn when to contact Bauerfeind for assistance.
Can I continue using my product if I think it's faulty?
Think your Bauerfeind product may be faulty? Learn whether you should continue using it and what to do next.
Can I repair or modify my Bauerfeind product?
Learn why Bauerfeind doesn't recommend repairing or modifying products and how this may affect warranty eligibility.