What happens if my product's warranty has expired?Updated 2 years ago

If your product’s warranty has expired, we understand that situations can arise where you may still require assistance. While our manufacturing warranty covers a specific period (12 months for Orthopaedic products, 30 days for Phlebology products, and 6 months for Insoles and Heel cushions) from date of purchase, we encourage you to reach out to our customer support team for further assistance. 

Our team is here to help and discuss your specific case. They can provide guidance on potential solutions or alternatives to address any issues you may be experiencing, even if it falls out of the warranty period. Your satisfaction is important to us, and we are committed to ensuring that you continue to benefit from our products. 

Please reach out to us on 1300 668 466 or email us at [email protected].