What happens if my warranty claim is approved?Updated 9 hours ago
If your warranty claim is approved, our Customer Support team will contact you to confirm the outcome and arrange a suitable resolution.
In most cases, an approved warranty claim is resolved by providing a replacement of the original product, allowing you to continue enjoying the support and performance of your Bauerfeind product.
If the original product is no longer available or no longer suitable for your needs, our team may consider alternative solutions, such as:
An alternative replacement product that better suits your requirements.
Store credit towards another Bauerfeind product.
Our team will discuss the available options with you and help determine an appropriate resolution based on your circumstances and applicable consumer rights.
Need help?
If you have questions about an approved warranty claim or your replacement options, our Customer Support team is happy to assist.
📞 1300 668 466