Bauerfeind Australia Help Centre  logo
Bauerfeind Australia Help Centre  logo

All articles

What is the duration of warranty for my product?Updated 7 months ago

The duration of warranty coverage for your Bauerfeind product varies based on its category.

 Category 

 Warranty Duration

 Orthopaedic products (E.g., Supports and Braces)

 12 months from date of purchase

 Phlebology products (E.g., VenoTrain Compression Stockings) 

 30 days from date of purchase

 Insoles and Heel Cushions

 6 months from date of purchase


Please refer to your purchase date and category of your product to determine the duration of your warranty coverage. Kindly note normal wear and tear or incorrect usage of product will not be considered as a defect. 

If you have any further questions or require assistance regarding your product warranty, please reach out to our customer support team on 1300 668 466 or email us at [email protected]

Was this article helpful?
Yes
No