What is the duration of warranty for my product?Updated 10 months ago
The duration of warranty coverage for your Bauerfeind product varies based on its category.
Category | Warranty Duration |
Orthopaedic products (E.g., Supports and Braces) | 12 months from date of purchase |
Phlebology products (E.g., VenoTrain Compression Stockings) | 30 days from date of purchase |
Insoles and Heel Cushions | 6 months from date of purchase |
Please refer to your purchase date and category of your product to determine the duration of your warranty coverage. Kindly note normal wear and tear or incorrect usage of product will not be considered as a defect.
Clearance items are older stock/model items that have been superseded and only come with a 3-month warranty period for Orthopaedic supports.
If you have any further questions or require assistance regarding your product warranty, please reach out to our customer support team on 1300 668 466 or email us at [email protected].