What is the timeframe for your warranty process?Updated 2 days ago

Once you submit a warranty claim, our team will acknowledge your request within 1–2 business days.

The full assessment of your claim may take up to 5 business days from the time we receive all required information. Once the review is complete, we will contact you with the outcome and confirm the next steps.

📩 Email: [email protected] 
📞 Phone: 1300 668 466

Our commitment
Bauerfeind products are held to the highest standards of quality and care. Our warranty process is designed to be timely, fair, and in line with Australian Consumer Law, ensuring you receive clear communication at each stage.