Bauerfeind Australia Help Centre 

You can purchase on our website using a debit or credit card.We additionally offer support for Afterpay, PayPal, Amazon Pay, Apple Pay, and Google Pay.You can choose these payment methods at checkout.

You can purchase on our website using a debit or credit card. We additionally offer support for Afterpay, PayPal, Amazon Pay, Apple Pay, and Google Pay. You can choose these payment methods at checkout.

What payment methods do you accept?

Checkout

What are your Exchanges & Returns policy?

How do I initiate the exchange or return process?

Can I exchange or return a product if I've used it?

I have submitted an Exchange and Return Form online. What now?

What is your return address?

Exchanges & Returns

How long does it take for my order to arrive?

What shipping options do you offer?

Can I upgrade to express shipping?

Can I change my shipping address after order confirmation?

How do I track my shipping status?

Shipping & Delivery

Is there warranty?

How do I lodge a warranty claim?

What is the duration of warranty for my product?

What is your warranty process?

What happens if my product's warranty has expired?

Warranty

What's my size?

What size should I choose if I am between sizes?

How tight should my brace be?

How should my brace feel?

What should I do if my brace is slipping?

Sizes & Measuring

Anonymous Complaints and Feedback Form

NDIS

Which currency will I be charge in?

Do you offer a buy now pay later option?

Do you have a physical store?

General Inquiry

What payment methods do you accept?Updated 6 months ago