Checkout

Checkout Carts, Promotion Codes, Payment Methods

What payment methods do you accept?

You can easily purchase on our website using a debit or credit card. We support a variety of other convenient payment options, including:. At checkout, simply choose the payment method that works best for you!

Which currency will I be charge in?

All transactions from Bauerfeind Australia will be charged in AUD. If your credit or debit card is in a different currency, your bank will automatically apply the relevant conversion rate to your chosen currency. Please reach out to your bank to conf

Do you offer a buy now pay later option?

We accept both AfterPay and PayPal, which offer convenient Buy Now, Pay Later options. This means you can get the products you need today and spread the cost over time, making your purchase stress--free. Simply select AfterPay or PayPal at checkout t

Can I apply multiple discount codes?

We want to offer you the best possible deal on your journey to comfort and support! While we may offer a variety of promotions, you can only apply one discount code per order. Some key points to make note of:. If you have any questions regarding our

My discount code was not applied at checkout. What should I do?

If your discount code was not applied at checkout, don't stress - our customer support team is happy to help!. Please reach out to our Customer Support Team on 1300 668 446, chat us, or email us at [email protected]. When contacting us, please p

I forgot to apply my discount code. Can it still be applied after checkout?

Definitely! Please reach out to our customer support team on 1300 668 466, chat us, or email us on [email protected]. When contacting us, please provide the following details:. Our team will ensure you receive the benefits of your discount code

My discount code is not working

If you're encountering an error with your discount code, it might be due to your order not meeting the specific terms and conditions associated with that code. Ensure to check promotion terms such as, only applied to specific products, expiry dates,

Is my payment information secure?

Bauerfeind takes your privacy seriously. We use SSL (Secure Sockets Layer) technology to encrypt your personal details whenever you register or make a purchase. This encryption protects your details during transactions, ensuring they're safe from una