Why doesn't my discount apply to certain products?Updated 3 days ago
Some promotions apply to selected products only.
Depending on the promotion, certain items or collections may be excluded from receiving additional discounts.
Common exclusions may include:
- Sale or clearance items
- Selected product ranges
- Limited edition or promotional products
- Products already included in another offer
Any exclusions will always be outlined in the promotion's terms and conditions.
If a product isn't eligible, the discount won't be applied at checkout.
Need help?
If you're unsure whether a product qualifies for a promotion, our Customer Support team is happy to help.
📧 [email protected]
đź“ž 1300 668 466