Bauerfeind Australia Help Centre  logo
Bauerfeind Australia Help Centre  logo

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Will a get a refund or store credit for my return?Updated 7 months ago

We want to ensure you're completely satisfied with your purchase. If you need to return an item, we offer exchanges and returns within 30 days from the delivery date.

When completing your return request on our Returns Portal, you can choose between a store credit or a refund to your original payment method. Your return, your way!

Once your product has passed its quality assessment, we'll promptly process the reimbursement. Please allow 3 to 5 business days for the amount to reflect in your account. 

If you have not received your amount within the expected time frame, please reach out to our Customer Support Team on 1300 668 466, chat us, or email us at [email protected]

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