Can I make a warranty claim if I purchased through a clinic, distributor, or retailer?Updated 14 minutes ago

If you purchased your Bauerfeind product through a clinic, distributor, or retailer, your warranty claim will need to be lodged directly with them. Each authorised partner manages its own warranty terms and conditions for products they sell.

If you need assistance with the process, our support team is happy to guide you.

📩 Email: [email protected] 
📞 Phone: 1300 668 466

Our commitment
While warranty claims for distributor or retailer purchases must go through your original place of purchase, Bauerfeind remains committed to supporting you with advice and direction if you need help.