Do I need to return my product for a warranty assessment?Updated 11 hours ago
Not always.
In some cases, our team may be able to begin the warranty assessment using the photos, LOT number and information you've provided.
If we need to physically inspect the product to complete the assessment, our Customer Support team will let you know and provide instructions for returning it.
Please don't send a product back for warranty assessment unless our team has asked you to do so.
Need help?
If you're unsure whether your product needs to be returned, please contact our Customer Support team.
📞 1300 668 466